Selected store: 

Walgreens is required by federal regulations to protect the privacy of your information. Your personal identifying information is used only to confirm your identity and to make sure that the person requesting access is really you. This process is similar to the authentication process used by banks, credit card companies and other organizations that require sensitive personal information to make sure that unauthorized individuals do not access your personal information.

Registration

Prescription History and Records

  • To get a printout of all of your prescription transactions for the year:

    1. Under the menu tab on the top left corner of the Account Home page select Prescriptions, then click on Records
    2. Choose the date range of the prescription history you'd like to print and click on the blue Print button. The next screen will take you to the printable version of your prescription transactions.

    NOTE: If you have already completed your full online Pharmacy registration, you will be prompted to sign in before viewing your prescription history. If you do not have an online Pharmacy registration, you will be prompted to Create a Pharmacy Registration.

    Did this answer your question

  • To review your prescription history:

    1. Under the menu tab on the top left corner of the Account Home page select Prescriptions, then click on Refills. You will be directed to a page where you can view all of your active and inactive prescriptions from the last 18 months.
    2. Click the remove link to remove your prescription from the view. You can sort by Prescription, Last Purchased, Refills remaining, Pharmacy type or Prescriber by clicking the Sort & Filter link. For your convenience, there is a View Records link at the bottom of the page.

    If you are managing a Family Prescriptions account, you will see a drop down menu that will allow you to select individual family member prescriptions.

    NOTE: If you have already completed your full online Pharmacy registration, you will be prompted to sign in. If you do not have an online Pharmacy registration, you will be prompted to Create a Pharmacy Registration.

    Did this answer your question

  • Only the family account administrator can view other family member accounts.

    1. Under the menu tab on the top left corner of the Account Home page select Prescriptions.
    2. Use the drop down menu to select the family member's prescription history you want to view.
    3. You can sort prescriptions by Prescription, Last Purchased, Refills remaining, Pharmacy type or Prescriber by clicking on the Sort & filter link.

    For your convenience, there is a View Records link at the bottom of the page.

    NOTE: If you have already completed your full online Pharmacy registration, you will be prompted to sign in. If you do not have an online Pharmacy registration, you will be prompted to Create a Pharmacy Registration.

    Did this answer your question

  • Only the family account administrator can view other family member accounts.

    1. Under the menu tab on the top left corner of the Account Home page select Prescriptions then click on Records.
    2. If you have a Family Prescriptions account there will be a Family Member dropdown menu where you can choose to print prescription records for yourself or a family member.
    3. Choose the date range of the prescription history you would like to print and click the blue Printbutton. The next screen will take you to the printable version of your prescription transactions.

    For your convenience, there is a View Records link at the bottom of the page.

    NOTE: If you have already completed your full online Pharmacy registration, you will be prompted to sign in. If you do not have an online Pharmacy registration, you will be prompted to Create a Pharmacy Registration.

    Did this answer your question

  • Print the Request to Access, Inspect or Obtain Protected Health Information form. Complete and sign the form, then mail or fax it to the Privacy Office. The mailing information is at the top of the request form. Please allow up to 15 business days for receipt of a response. If you do not have access to a computer with a printer, you can call the Custodian of Records at 1-217-554-8949 to request a form to be mailed to you.

    Did this answer your question

  • No, prescriptions cannot be deleted from your history, but you can hide a prescription from view so it will not appear in your list. Prescriptions are viewable for 18 months from the last fill date. These records must be kept up to 18 months so that we have a history and medical record of your prescriptions. After 18 months from the last fill date, the prescription will be transferred to microfilm and deleted from your viewable prescription history.

    Did this answer your question

Parent/Guardian Information

Pharmacy Insurance and Payments

Rx Savings Finder

  • Walgreens Rx Savings Finder can help you find prescription discount cards that can help you find the lowest price on a medication at Walgreens. Lowest price means the price available when you purchase a medication without using insurance coverage. Simply search for your medication and show the card from your phone to your Walgreens team member or you can print, text or email yourself a free prescription discount card, and show it to your Walgreens team member.

  • Yes, there is no fee to use the Rx Savings Finder or to print, text or email the prescription discount card.

  • Having other prescription drug coverage does not disqualify you from using a prescription discount card found in the Rx Savings Finder.

    However, prescription discount cards in the Rx Savings Finder cannot be used at the same time as or in conjunction with prescription drug insurance, manufacturer copay savings cards or multiple discount cards on any one transaction.

    Please note that if you choose to purchase a medication using a prescription discount card found in the Rx Savings Finder, any insurance you have will not be billed and the amount you pay will not count towards any deductible or other out-of-pocket costs you may have under the insurance plan.

  • You can search the name of your medication using the Rx Savings Finder, which will present you with the prescription discount cards available for use at Walgreens.

  • Yes, Rx Savings Finder is available to use on your desktop and mobile device.

  • Once you find the prescription discount card you would like to use, simply show the card from your phone to your Walgreens team member or you can print, email, or text it to yourself. Show the prescription discount card to your Walgreens team member the next time you fill your prescription. The prescription discount card pricing will be displayed when the information is entered.

  • Yes, but we recommend searching for a new prescription discount card before each time you fill your prescription so you can access the most up to date discount card price.

  • Patients enrolled in Medicaid should speak to the pharmacist for information about Medicaid program rules for cash transactions.

  • Each card has its own Terms & Conditions set by each discount card operator. Once you click "Get free coupon" and your discount card is generated, you can click on the vendor's terms and conditions for additional information.

Prescription Fulfillment Policy

Auto Refills

  • With a one-time set up, your prescription(s) will refill automatically as often as you select, eliminating the need to place a refill order for your medication. After order(s) are sent, you will be notified by email twice: when the prescription is processing and when the prescription is ready.

    Did this answer your question

  • Once you have set up your Pharmacy Registration, you will be able to set up Auto Refills for your prescription(s):

    1. From the Account Home page under the menu tab on the top left of the page click Prescriptions, then select Auto Refills.
    2. Next, you will see the How to Get Your Auto Refills page with a list of prescriptions Eligible for Auto Refill. Click the box to the right of the prescription(s) you want on auto refill. When you are done, click on the blueSave changes button at the top of the page. You will then be taken to the Delivery Options for Auto Refill page. Here, you can choose your delivery options.
    3. Choose your delivery option:Ship to Me or Pick Up in Store. Store locations can be changed at any time with the bright blue Find a Store link displayed next to the Pick up in Store option. This link will take you to the Store Locator page where you can change your selected store. Moreover, standard shipping for prescriptions is always FREE. Click the red Continue button when your order is complete.
    4. Next, you will see your updated Prescription Auto Refills page with a message at the top of the page in a bright green box: Set Up Complete: You Have Successfully Set Up Auto Refills. You can print out this page for your records or select the red Set Up More Auto Refills button at the bottom of the right navigation column to add more prescriptions to your order.

    Did this answer your question

  • Your prescription will refill based upon your healthcare provider's instructions. If you do not take your medication(s) as prescribed, or if your provider has changed your instructions without notifying Walgreens, your Next Fill Date may differ from the date you anticipated.

    Walgreens is not responsible for insurance issues that may affect your prescriptions. Walgreens reserves the right to remove a prescription from the Auto Refill service due to repeated instances of refills not having been picked up, your insurance provider prohibiting participation in this service, the prescription having been changed or discontinued by the prescriber or other reasons.

    Did this answer your question

  • Once you have set up your pharmacy registration and have a linked family account, you will be able to set up auto refill prescriptions for family members. Auto refills can be set up for only one person at a time.

    1. From the Account Home page under the menu tab on the top left of the page click Prescriptions, then select Auto Refills.
    2. The Current Auto Refills page will automatically show the administrator's page unless you were already in another family member's account. Go to the drop down menu where you can select a family member and view all of their prescriptions Eligible for Auto Refill.
    3. Next, you will see the How to Get Your Auto Refills page with a list of prescriptions Eligible for Auto Refill. Click the box to the right of the prescription(s) you want on auto refill. When you are done, click on the blueSave changes button at the top of the page. You will then be taken to the Delivery Options for Auto Refill page. Here, you can choose your delivery options.
    4. Next you will see your updated Prescription Auto Refills page with a message at the top of the page in a bright green box: Setup Complete: You have successfully set up Auto Refills. You can print out this page for your records or select the red Set Up More Auto Refills button at the bottom of the right navigation column to add more prescriptions to your order.

    NOTE: If you have already completed your full online Pharmacy registration, you will be prompted to sign in. If you do not have an online Pharmacy registration, you will be prompted to Create a Pharmacy Registration.

    Did this answer your question

  • Eligible prescriptions are any that can be selected for Auto Refill.

    Did this answer your question

  • These are the prescriptions you currently have activated for Auto Refills.

    Did this answer your question

  • Auto Refills are typically processed 2 or 3 days before they are due. Check with your local store pharmacist for insurance restrictions.

    Did this answer your question

  • To update your credit card information:

    1. From the Account Home page under the menu tab on the top left of the page click Prescriptions, click Settings. Then select Emails and Notifications.
    2. Click the blue Edit button.
    3. Uncheck the box under phone call.

    You can also contact your local store pharmacy and ask to be removed from the system. To find your local store, go to our Store Locator.

    Did this answer your question

ExpressPay

Flexible Spending Accounts

Walgreens Specialty Pharmacy

Medicare Info

Walgreens Delivery

Walgreens Pickup